Skip to main content
  1. Home
Aberdeen dots

How to Access the New Azure Virtual Desktops

We have now deployed our new AVD solution.  To access your AVD you will need to use Microsoft's Remote Desktop Client.  Instructions can be found below on how to access this application.

If you have any questions, please contact the Service Desk (01224 428888).

Personal Laptop or Desktop - Downloading the Remote Desktop Client

It is recommended to install the full Azure Remote Desktop Client onto your personal device so that you get the best experience.

Installing Remote Desktop Client

  1. Download the Remote Desktop client installer, choosing the correct version for your device:
    1. Windows 64-bit (most common)
    2. Windows 32-bit
    3. Windows ARM64
    4. Mac App Store
  2. Run the installer by double-clicking the file you downloaded.
  3. On the welcome screen, select Next.
  4. To accept the end-user license agreement, check the box for I accept the terms in the License Agreement, then select Next.
  5. For the Installation Scope, select one of the following options:
    1. Install just for you: Remote Desktop will be installed in a per-user folder and be available just for your user account. You don't need local Administrator privileges.
    2. Install for all users of this machine: Remote Desktop will be installed in a per-machine folder and be available for all users. You must have local Administrator privileges.
  6. Select Install.
  7. Once installation has completed, select Finish.

You can now follow the instructions below for Corporate Laptop to configure your client.

Note: You may get prompted to allow a firewall exception to allow audio and video. If you do, then you should accept the exception and then restart your device.

Web Browser Access

If you don't have access to the Remote Desktop Client then you can use the following link to access your desktop.

https://client.wvd.microsoft.com/arm/webclient/index.htmlOpens in new window

Corporate Laptop or Desktop

Accessing from a Corporate device

Open the Remote Desktop application that has been installed on your device, there will be first time setup activity:

  • From the search menu on your desktop type Remote Desktop and open the application:

First time set up will be required

  • Select your Aberdeen credentials or Select Use another account if your Aberdeen account is not listed
  • If adding your account, type your email address. Click Next
  • Type your password. Click Sign In
  • Use your Microsoft Authenticator app to complete the log on process
The Remote Desktop Application will now open and display all the desktops available to you.  Double click the icon to start the desktop - example below of the two Icons you will see for EMEA.

IGEL Access

The Remote Desktop Client is also available on all IGELs.  Double click on the AVD Session icon.

Enter your eMail address and logon password