Contact and support
Institutional team
- Pensions, insurance companies, family offices, charities, endowments and foundations: ukinstitutionalall@aberdeenplc.com
- Consultants:
consultant.team@aberdeenplc.com - Treasury managers:
liquidity.solutions@aberdeenplc.com
Intermediary team
Wealth
- Simon Cowan, Head of UK Wealth:
simon.cowan@aberdeenplc.com - Silvana Barrenechea, Business Development Director: silvana.barrenechea@aberdeenplc.com
- Alex Jones, Business Development Director (South):
alex.jones@aberdeenplc.com - Ben Tucker, Business Development Director (London):
ben.tucker@aberdeenplc.com
Retail
- Dave Fewtrell, Head of Retail:
dave.fewtrell@aberdeenplc.com - Rebecca Conafray, Associate Business Development Director (South East):
rebecca.conafray@aberdeenplc.com - Jon Mackley, Associate Business Development Director (South West):
jon.mackley@aberdeenplc.com - Naomi Melville, Associate Business Development Director (North): naomi.melville@aberdeenplc.com
How to make a complaint about our UK OEICs or Unit Trusts
Contact our complaints team
If you want to complain about any of our UK OEICs, Unit Trusts or Associated ISAs, you’ll find details below.
Write to:
The Complaints Team
abrdn Fund Managers Limited
PO Box 12233
Chelmsford
CM99 2EE
Call: 0345 113 6966 (or +44 1268 44 54 88 from overseas)
The Financial Ombudsman Service
If your complaint is not resolved to your satisfaction, you may be entitled to refer it to the Financial Ombusdman service.
Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering a complaint.
Write to:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Telephone: 0800 023 4567
More information
Adviser platforms
If you want to learn more about or need help with our adviser platforms and services, you can find more information below.
Individual investors
If you manage your savings or investments directly with Aberdeen, you can find out more about how to get in touch with us on our individual investor website.